Terms of Service
Payment of Consultations
You are responsible for ensuring that payment is made for your appointment.
If you are attending in person, payment is made after your consultation via EFTPOS with reception.
Tele-consultations need to be paid for within 24 hours of your consultation.
Tele-consultations payment
options:
If we have your credit/debit card details on file, your payment will be processed following your appointment. If you would like your card details on file, please call and organise with reception.
If you default on paying your account, you will be closed from the practice and no further appointments will be provided.
If you are self-funded, you will only receive a Medicare rebate if we have a current referral dated prior to your scheduled appointment.
Our current consultation fees for follow up consultations are:
Frequency and length of follow-up sessions are usually decided by your clinical needs and can vary depending on your circumstances.
If a third party (ie WorkCover) defaults on paying your account, you will be responsible for paying the cost of the consultation.
Tele-consultations
Software used within our clinic is Skype and FaceTime, with Skype being the preferred option. You are responsible for calling through to the psychiatrist/psychologist for your appointment. Technical issues are considered a late cancellation and fees apply. If you would like to organise a test skype call, you are welcome to contact reception.
https://join.skype.com/invite/g9xWPS5W7fd7
https://join.skype.com/invite/Yh0YbeLZptFA
https://join.skype.com/invite/NQZRHACvogjJ
https://join.skype.com/invite/kgAtZXNYG6jS
Face to Face Consultations at Burleigh Waters.
We are located under the Varsity Views Apartments on the ground floor (SHOP 1). Please note, there is only street parking available. Allow 10-15 minutes to find a carpark.
If you are unwell, do not attend the clinic. You are welcome to change your appointment to a tele-consultation.
Late Cancellation or Non-attendance
A late cancellation is when you cancel on the day of your appointment.
You can cancel your appointment via phone, voicemail or email. If you are enrolled for our automatic sms reminders, simply reply NO.
If you do not attend your appointment or cancel on the day of your appointment, there will be a fee which must be paid prior to rebooking.
Psychiatry fees are $150 for initial consultations and $100 for follow up consultations.
Psychology fees are $100 for 1 hour consultations and $50 for 30 minute consultations.
Please refer to your invoice for ASD & ADHD fees.
Prescriptions
Our psychiatrists are unable to prescribe Schedule 8 Stimulant Medications (ADHD medication) to Victorian and South Australian patients.
Script only appointments are available to active ongoing patients who have a scheduled routine appointment booked.
Doctors Running Late
We try our best to be on time for your appointment. Sometimes our doctors will be behind schedule due to a number of factors. When making an appointment please take into consideration that your doctor could be running behind schedule. If you decide to leave the clinic before your appointment due to doctor running late, this will be considered a late cancellation.
Abuse and aggression
We do not tolerate any
forms of abuse or aggression towards any staff member. Our staff have the right
to cease the relationship between clinic and patient immediately should a
patient or a proxy of the patient not adhere to this policy.
Important Information
If attending consultations with Dr Joe A. Varghese
The following will NOT be provided:
If you are attending from Amtan Medical Hope Island, you will need to call our head office in Burleigh Waters for all bookings, cancellations, scripts, payments and requests.
If attending consultations with Dr Ivor Hodgson
If you require a Medico-legal report, please email manager@fcsc.com.au for a quote.
The following will NOT be provided:
If attending consultations with Dr Hitesh Joshi
The following will NOT be provided:
1/12 Executive Dr, Burleigh Waters QLD 4220